TERMS AND CONDITIONS

Welcome to the very best in Thailand’s premium products.
We offer worldwide shipping, free returns shopping experience.

TERMS AND CONDITIONS.

By Placing an order with Thai Benjarong by Siam Ceramic Handmade through
Thaibenjarong.com, you are accepting these Terms & Conditions. Please read these Terms & Conditions before placing an order.

“We” and “Us” means Thai Benjarong by Siam Ceramic Handmade
“You” means the person placing an order.

The contract is agreed by completing and submitting an electronic order form, you are making an offer to purchase product which, if accepted by us, will result in a binding contract. An acceptance email from us confirms that the contracted is formed.

By using the website to buy products online, you confirm that you are at least 18 years old.

Ordering

By completing and submitting an electronic order form, you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Please note that products will not be sent (or links to online products) until we have authorization from your payment card issuer. We will not be liable if there is a delay, and we will not accept your order if payment is not authorized. Certain steps must be followed for a contract to be formed, as described below.

After you have placed your order :
You will receive an email to acknowledge your order. It will confirm which products you have ordered. This email is not an order acceptance from us. When an order for Benjarong products has been placed, you will be redirected to a ‘Thank You’ page. We do not have to accept your order, and for example, We will not accept your order if :
• We do not have the products in stock
• Your payment is not authorized
• There is an error on our website regarding the price or other details of the products
• You have cancelled it in accordance with the instructions below.We reserve the right to refuse any order.

Cancelling an order before the product has been sent

If you change your mind after placing an order, you can cancel it at any time before we send it. Please see the Contact us page for our telephone number. You will need to give us your name and address details, as well as your order number to cancel your order.

 

Returning products after sending

Each product sold under the name of Thai Benjarong by Siam Ceramic Handmade through Thaibenjarong.com is guaranteed. If you are not satisfied with the product after receiving it, contact us for return of the payment price, as indicated in the guarantee.

 

Pricing and payment

Prices throughout the website are quoted in THB, and payment can only be accepted in THB. Packing and delivery costs, if any, will be added to the total price of your purchase. While we make every effort to ensure that the products shown on our website are currently available at the price shown, we cannot guarantee that this will always be the case. If products you have ordered are unavailable, you will be notified as soon as possible. The price you pay is the price of the products shown at the time you place your order, even if the price of the product has since changed.
Your payment card will be debited for your order at the time the order is placed. By submitting an online order with Thai Benjarong by Siam Ceramic Handmade through Thaibenjarong.com, you expressly agree not to request a ‘charge back’ of any fees or payments for said orders, and that no dispute with Thai Benjarong by Siam Ceramic Handmade through Thaibenjarong.com will be raised with or adjudicated by the credit card company. Rather, you agree to contact Thai Benjarong by Siam Ceramic Handmade directly to resolve the issue or obtain a refund pursuant to the product guarantee. Where an offer mentions that an item is reduced in price, eg: half-price, the discount will be calculated at checkout before any postage or packaging charges are applied.

 

Delivery information

All products are subject to availability. If we are unable to fulfill your order, we will inform you as soon as possible. Where we have accepted your order, we will use reasonable efforts to fulfill your order by any delivery date agreed between us and set out in our Acceptance of Order, or if no delivery date is specified, within 30 days of the date of your order. If we are not able to fulfill your order within these timescales we will try to inform you as soon as possible. You must make all arrangements necessary to take delivery of products when we deliver them in accordance with the stated delivery times (or collection) for the delivery charge you
have paid. If you do not accept delivery of the products or we are unable to deliver or are delayed in delivering products because of your actions or omissions, then we may charge you and you will be liable to pay us for all costs we incur.

 

International Shipping

If your delivery address is not within Thailand, you may be subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country; Tate Online advises each customer to contact their local customs office for further information. You should be aware that cross-border shipments are subject to opening and inspection by
customs authorities.

 

Changes to Terms & Conditions for buying products online

We reserve the right to change these Terms & Conditions for buying products online from time to time. If this happens, we will notify you by posting the new Terms & Conditions for buying products online on the website. If you do not wish to be governed by the revised Terms & Conditions for buying products online, you must not place any further orders.

These Terms & Conditions for buying products online are governed by the law of Thailand and you and we agree to use the Thai courts should any dispute arise.

If any part of these Terms & Conditions for buying products online is found to be invalid by law, the rest of them remain valid and enforceable.

DO YOU HAVE ANY QUESTIONS FOR US?
Do not hesitate if you have any questions, requests or suggestions for us. Please fill out the contact form so that we can process your request accurately.